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Recurds

Recurds Support

Recurds is where records get set — and broken. Film proof, post the number, and anyone can come take it.

Need help? Email drpeterson1212@gmail.com. Every message is read by a person and answered, usually within one business day.

Common questions

How do I delete my account?

In the app, tap the settings gear at the top left of the Scroll screen, then Delete account, then type your password and confirm. Your account, your recurds, your uploaded videos, your comments, likes and follows are all deleted immediately and permanently. Nothing is kept and nothing is recoverable. You do not need to email anyone or call anyone to do it.

I forgot my password.

Recurds does not collect email addresses, so there is no automatic reset link. Email drpeterson1212@gmail.com from the address you can prove is yours and we will help you recover the account.

Someone is posting something they shouldn't.

Tap Report on the recurd. It is screened again immediately, and reports from several people take it down. Reports are acted on within 24 hours. You can also tap Block on any recurd — that person disappears from your app entirely, and you can undo it in Settings → Blocked accounts.

Why is my recurd showing "Being checked"?

Every video is screened before anyone else can see it. Once it passes, it appears in Home, Scroll and search. If it breaks a rule it is deleted and you get a message on your account saying why.

My video did not upload.

Videos must be under 3 minutes, under 200 MB, and filmed as MP4 or MOV. If an upload fails, the recurd shows an Upload video button on your own account — tap it to retry on a better connection.

Does Recurds cost anything?

No. Posting, watching and beating recurds are all free. There are no subscriptions, no in-app purchases and no ads.

Report a problem

Bugs, safety concerns, legal requests, or anything about your data: drpeterson1212@gmail.com.